Which Rooms does EliteHUD support?

Product Name

HM2/HM3 

Poker Tracker 4 

H2N (API) 

FreeSeat Alert 

Android Emulator* 

Android VPN 

POKEIT 

All In

LD

FishPoker

-

LD

GlobalPoker

upcoming

HiTea

LD

-

IDN

LD

-

PokerBros

-

LD

PokerCommunity

-

LD

PokerKingAsia

LD

PokerMaster

LD

PokerTime

LD

-

PPPoker

  ✔**

  ✔**

-

LD

-

RealPoker

LD

RedDragonPoker

LD

UPoker

-

LD

WePoker

LD



!! Recently released LDPlayer V4 is _not_ yet supported by EliteHUD !!

We are working right now to make it compatible with our products. Please stay tuned for updates.

Use LDPlayer V3 instead, latest V3.79.3 recommended.

  • Holdem Manager 2/3: Support for HM2 (default)/HM3. Shows HUD based on converted hands.
  • PokerTracker 4: Support for PT4. Shows HUD based on converted hands. “PT4” checkbox must be selected on converter window.
  • H2N API: Supports H2N natively through API. No additional configuration. Shows H2N HUD. Please note, you must have H2N "Asia" add-on subscription.
  • POKEIT Support for POKEIT tracker. Shows HUD based on converted hands.
  • Free Seat Alert: Alerts when free seat available on earlier full table.
  • Android Emulator: Android emulator supported.
  • Android VPN: If using Android VPN supported.

** HM3 and PT4 works with PPPoker when running PPPoker in emulator only.

All-in, IDN, PokerTime, UPoker & WePoker while playing with H2N write hands into PKDOM-room database.

Can't find your room in the list?

Feel free to contact us with corresponding request: help@elitehud.com

In your email please refer to the room name/website/download link and any additional information which could be helpful for initial review. We will definitely reply you back.

Does EliteHUD working with VPN?

Yes, our converters work with any OpenVPN compatible configurations. Find below some popular VPN solutions and corresponding instructions for making it OpenVPN compatible:

How many tables I may play at the same time with EliteHUD running?

There is no limitation imposed by converter. Maximum number of tables fully depend on your PC/laptop hardware resources.

Does PPPoker support 5 card PLO?

Yes, there is an option to write 5 cards. By default converter writes 4 cards for HM2 and PT4 trackers compatibility where best possible 4 cards combination selected. With 5 card PLO checkbox all 5 cards are written into file history.

Do you support ShortDeck play?

Yes, but only on PokerMaster, PokerKing Asia and RedDragon Poker.

Does EliteHUD support tourneys?

Tourneys are not supported by our converters. When you play tourneys hands won't be written so it won't affect stats you have.

What is the price for converter?

With purchasing one license you get access to ALL our products.

Price depends on stakes you play.

  • Plan A, stakes 2/4/8¥ and less, 1 month: $29
  • Plan B, any stakes, 1 month: $49
  • Plan E, PPP/Upoker/PokerBros any stakes + Asian apps stakes 2/4/8¥ and less, 1 month: $39

License code is auto-generated with registration and always may be found on your Dashboard.

License code format: EHLICxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

What are the payment options for subscription?

With purchasing one license you get access to ALL our products.

We accept Skrill, Neteller, BTC and PayPal. For PayPal details please contact help@elitehud.com.

You may renew the service with "Buy or renew subscription" button on your Dashboard.

Do you have discounts or promotions?

With 3 months purchase we provide 10% discount and with 6 months subscription 20% discount is applied.

What is the refund policy?

In case software works stable with no issues we do 50% refund for the license which is used less or equal to 14 days. Otherwise, refund is not supposed.

When software is not operational or does not work as expected please contact help@elitehud.com for assistance.

Can I use my subscription on two computers (ex. PC & laptop)?

You can use it on multiple devices. It's not allowed to run more than one converter instance with the same license token simultaneously.

I have subcription "Plan A" but would like to upgrade to "Plan B". How to proceed?

You may simply arrange purchase request from your Dashboard as usually and select Plan B. Subscription would be converted automatically in this case. Or may arrange that for you per request. Please contact us at help@elitehud.com.

Is there Affiliate program available?

Absolutely, you may participate in affiliate program and sign players under your account. In this case you can receive 20% ongoing from every successful recommendation. Affiliate Credits can be used to receive discounts. Alternatively you can cash it out (Skrill, Neteller, Btc). Affiliate link can be found under Affiliate tab in your account at https://elitehud.com/.

For addiitonal information please refer to this video tutorial.

We can not get your subscription details from our server.

Q. I've getting following message when trying to start your converter:

We can not get your subscription details from our server. Try to run again in two minutes. Quite probably this is a connection related problem.

A. Please make sure no antivirus or antimalware protection affect converter launch. Looks like something stopping it from the start. Try to switch such software off for test or make an exception done for our product in configuration.

Alternatively, please contact our support team.

"Your license is not valid", what should I do?

Please note, starting from Jan 6 2020 EliteHUD license scheme has been changed and currently one license works for all supported products. New license format is the following:

License code: EHLICxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

It's stored in elitehudlic.txt file and always may be found on your Dashboard.

Does NoteCaddy work with your converter?

Yes it works but needs additional adjustment to your license token to support NoteCaddy. Please contact our support directly if you would like to play with NoteCaddy and provide your current active converter license token.

Does EliteHUD support PokeIt HUD?

Yes, POKEIT tracker is supported.

Where is tracker hands archive location?

Default location:

  • Hold'em Manager: C:\HMArchive
  • Hold'em Manager 2: C:\HM2Archive
  • Hand2Note (Asia): C:\Hand2NoteHH
  • PokerTracker 3: C:\Users\OWNER\AppData\Local\PokerTracker 3\Processed
  • PokerTracker 4: C:\Users\OWNER\AppData\Local\PokerTracker 4\Processed